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Returns and Exchanges:

If your package is damaged by the carrier during the shipment, save the box and the merchandise and notify us immediately at 


If you are not completely satisfied with your purchase, we are happy to accept products in their original, untouched condition within 30 days for a refund or exchange.  Please return merchandise packed in its original shipping box, along with a copy of the packing slip.    

Only items purchased on may be accepted for return or exchange.  We will not accept any merchandise purchased from a store.

Only the price of the item(s) purchased will be refunded.

For returns, send the unused or damaged merchandise to 

Grant Ritchie returns
PO Box 51888
New Zealand

Once we receive your returned item(s) please allow up to 10 business days to process your refund and send an email confirmation.



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